What
to Expect
You
and the other parties in your case will sit down together with the
mediator in an informal, conference room setting. The mediator will
begin by explaining the mediation process and will answer any
questions you may have. Each side is given an opportunity to express
their concerns and talk about the case from their point of view.
During the negotiation process, the mediator helps the parties
clarify what the issues are and consider possible ways to resolve
their differences so that an agreement can be reached. There may be a
time that the mediator speaks to each party privately. These are
called “caucuses” and are confidential discussions between the
mediator and the individual party. At the end of the mediation
conference:
The
parties may reach an agreement on all of the issues in their case.
This is produced in a written document and submitted to the judge
for approval. Once the judge approves your agreement, it becomes a
binding Order of the Court and your case is officially settled.
The
parties may come to an agreement on some, but not all, of the
issues. This partial agreement is also produced in writing for the
judge’s approval and the remaining disputes in your case will be
decided by the Court.
The
parties may not agree on any of the issues, which is called an
“impasse”. Your case will proceed through the normal judicial
process and be decided by the Court.
Is
mediation confidential?
Yes.
Mediation is privileged and confidential, with certain exceptions
which are noted in Chapter 44 of the Florida Statutes. One reason why
mediation is so successful is that people are able to talk freely
about their concerns, understanding that what they say cannot be used
against them in court. Your discussions during mediation cannot be
divulged to outside parties, including the judge. If you are unable
to reach an agreement, the mediator simply reports this to the judge
without commenting any further on your case. Judges are not informed
of the reasons for an unsuccessful mediation and do not hold this
against the parties.
Note:
Written agreements produced during mediation are submitted to the
judge for approval and become part of the case file. Like most other
court documents, these agreements are “of public record” unless
otherwise ordered by the judge.
Framing
the issue(s) for Mediation
One very important
step is for the parties to agree on what they disagree about.
That sounds obvious, and easy, but that’s not always the case, and
at the rates you may be paying a mediator, you want to start out with
both parties and the mediator clearly understanding the dispute
question.
For example,
consider the case of the real estate broker who contracted for the
exclusive right to sell a homeowner’s
residence for six months. The broker advertised the home for a
couple of months, but didn’t find any interested parties.
Thereafter, the broker didn’t do any more advertising, and the
homeowner got disgusted and agreed to sell the home to his
brother-in-law for a reduced price. Then the real estate broker
told the homeowner that he was owed a commission because the home
sold. What is the issue to be mediated?
There
are many possibilities, but one way of phrasing it could be:
(1)
Is the broker entitled to a commission because the home sold, even
without his help?
….and
possibly…
(2)
Does the failure of the broker to continue to market the property
serve to void the contract so that the homeowner is not obligated to
pay the commission?
It’s easy to see
that the mediation could focus on a discussion of many things, but an
agreement on the disputed issue will
help all parties and the mediator focus efficiently on the
fundamental question.
Preparing
for the Mediation meeting
As a party in
mediation, it is to your advantage to be as prepared as possible for
a mediation meeting. That meeting is your best opportunity to
work out an agreement that works to your advantage, and it is the
last best chance to control the outcome. If the mediation
fails, you and the other party will both be subject to the judge’s
view, and no one – not you, not your attorney, and not the mediator
– will know what the judge or even a jury will do with the case.
One
way to prepare is to start out by asking yourself:
“Where
would I like to be on this issue a year from now?”
“What
benefit do I achieve if my position prevails?”
“What
detriment do I incur if the other side’s position prevails?”
The next step is to
assemble your “evidence” about why the case should be decided the
way you wish…why you should win. Remember that the mediator
will not know the case, and you’ll have to carefully “tell the
story”. However, the purpose of that is not to convince the
mediator – remember that the mediator does not decide the case…the
decision is made by the parties. The reason you have your
evidence is so that the other party can see the best argument about
why you may win. After all, if the other party isn’t afraid
of losing, why would he or she agree to a settlement that gives him
or her less than everything asked for?
In a sense, the
opening moves in mediation are for you to show your strength to the
other party – why you believe you’ll win. Then the other
party does the same to you – showing you the best reasons why
you’ll lose. Once each side has seen the “best
shot” of the other side, the parties will have a better idea of how
the case might unfold in a court case, and the more likely a
settlement.
In one sense, then,
the willingness of the other side to settle is driven by the fear
that side has of losing, and the same goes for you – your
willingness to settle at mediation is directly related to how likely
you think it is that you will lose, or how much you fear what will
happen if you do lose.
The other goal is to
really, seriously think through how you could compromise. In my
experience of
mediating, there has
never been a situation where one side explained his case, and the
other side jumped up and said, “You’re right! I am so
wrong! I give up!” That won’t happen. So what
you have to be prepared to do is give the other side something better
than a complete loss.
For example, if you
own a car, and you take it to an auto engine repair shop to have the
engine fixed, you may get your car back with the engine not running
any better and you may refuse to pay the bill for $1,000. The
auto engine shop prepares to sue you. What can you lose?
The $1,000. What can you gain? Not having to pay anything
because the engine is no better.
Are you sure you’ll
win? No. Is the other side sure he’ll win? No.
You might put forward to him your reasons why you
think you’ll win, but after you hear his reasons why you should
have to pay, you may recognize that the
judge may agree with him, and if there is a 50-50 chance of that
happening, it may make sense to take the safe bet and offer to pay
the other side, say, $400.00. The other side may think that he
has a good case, but recognizes that if the car is not running
better, the judge may agree with you, and he may be willing to settle
for $600.00, reasoning that getting $600 is better than getting
nothing. So it’s to your advantage to prepare your case well,
but to know what you’d be willing to settle for to close out the
case and not risk having to pay the entire $1,000. Keep
that in mind what your goal is in preparation – prepare to win, but
assess the value of settling.
Conducting
the Mediation
Appearance by
parties. For court-ordered mediation, the parties must appear
when scheduled by the court.
Court Rule 1.720 (b)
Sanctions for Failure to Appear provides that if a party who has
notice fails to appear at a mediation conference without good cause,
the court, upon motion by the other party, shall impose sanctions,
including an award of mediator and attorneys’ fees and other costs,
against the party failing to appear. Unless stipulated by the parties
or court to the otherwise, parties are physically present when:
- The
party is present
- The
party’s representative having full authority to settle without
further consultation
- The
party’s counsel of record
Now
that you’ve identified the mediator, a mutually-agreeable time and
place will be established. If it is court ordered, it
may not be mutually agreed, but decided by the court.
Mediation
procedure and confidentiality.
When the parties are
seated, the mediator will explain that the proceedings are
confidential, and what’s discussed in the mediation can’t be
brought up later. That means that if the other side makes an
offer to settle the case for $400.00, you can’t say to the judge
(assuming that mediation fails), “Well judge, he OFFERED $400.00 in
mediation.” Florida Statutes 44.102(3) provides that a
party in a court-ordered mediation proceeding can assert a privilege
to refuse to disclose, and to prevent any other person present at the
session from disclosing, communications occurring in the mediation.
The only part of a mediation that is permissible to disclose is the
written agreement to mediate.
Rule 1.720 (d)
provides that the mediator shall at all times be in control of the
mediation, and the procedures to be followed in the mediation.
Attorneys representing clients who are parties can be present, but
the mediator is in control. Counsel for the parties shall be
permitted to communicate privately with their clients, and if present
in the mediation, will normally speak for the client. In the
discretion of the mediator, and with the agreement of the parties,
mediation may proceed in the absence of counsel unless otherwise
ordered by court. However, from a practical point of view, most
mediators will not move forward if a party’s attorney has left the
room, unless prior arrangements have been made with the party and his
or her attorney.
The mediator will
ask the party bringing the complaint to explain his side of the
story. That doesn’t typically mean that the party should
explain every little detail, but rather that the party should give
the mediator an overview of the case from the party’s perspective.
The other party should sit quietly and not interrupt – that party
will have its turn to correct any errors or misstatements by the
first party later.
The
other party will then have the opportunity to tell the other side of
the story. Both parties can provide copies of contracts, repair
orders, bills incurred, photos, etc. but the mediator may or may not
want to see them – remember
that the mediator will not be making the decision, if a decision is
made.
After these opening
statements, the mediator may ask questions, or may ask that one party
leave the room so the mediator can talk with the other party
privately. This is referred to as a “caucus”. The
mediator may then want to talk to the other party privately, or may
not. Any caucus discussion is confidential too, and can’t be
disclosed to the party who was not in the caucus unless the party in
caucus agrees.
Sequestration of
Parties. The parties may be kept separate, and never see each
other again in the proceeding, or they may be brought back to the
table. Generally speaking, business mediations tend to be
unemotional, but in emotionally charged mediations, like a divorce or
child custody case, it may work best to keep the parties in different
rooms, with the mediator shuttling back and forth between the
parties.
Agreement,
partial agreement, and Impasse
If the parties don’t
reach agreement, then the plaintiff or complainant (the one bringing
the case up in the first place) can proceed to take legal action, if
he or she chooses to do so. Rule 1.730(a) provides that if the
parties do not reach agreement on any matter in a court-ordered
mediation, the mediator will report the lack of agreement (impasse)
to the court without comment or recommendation.
Note that if there
are three issues in the mediation, and there is resolution of two of
the issues, the parties may agree that the three issues are
independent or inter-dependent. If the three are independent,
then the mediation has resolved two of the issues, and only the third
issue will be returned to the judge for a court decision.
However, if the
parties cannot agree that the three issues are independent, then
there is deemed to be NO agreement, and all three issues are returned
to the judge, with annotation that there is no agreement, and the
judge will rule on all three issues.
If
there is agreement, then it has to be implemented. A
mediation can be conducted on a given day, and if not completed, it
can be continued to another day mutually convenient to the parties.
However, Court
Rule 1.710(1) Completion of Mediation provides
that mediation must be completed within 45 days of the first
mediation conference unless extended by order of the court
or stipulation of the parties.
Implementing
the mediated Agreement
If the parties have
reached agreement on what will resolve the dispute, the mediator will
help them write an agreement. It’s important to have the
mediator’s assistance on this so that the wording is clear and it
doesn’t leave important questions unanswered. For example, if
the parties agree that defendant will pay plaintiff $10,000,
- When
is it to be paid?
- Where?
- Is
a check OK or not?
Does the $10,000
settle “all issues arising out of or in connection with the
dispute”, or can a party
bring another action
on some unsettled aspect of the dispute?
The
agreement can result in a party returning goods, or paying money to
the other party, or can require a party to do something, or stop
doing something. All this needs to be spelled out, along with
when the agreed action must be completed, and what the completion
consists of. For example, if the agreement is that the car
owner will return the car to the dealership and get money refunded,
is the car owner liable for the miles on the car and have his refund
reduced by the number of miles driven, or does he get all his money
back?
Enforcement
of the mediated Agreement
Once the agreement
is signed, it is a contract between the parties, and is enforceable
so long as the actions agreed to in the mediation agreement are legal
and possible to be performed. If the agreed actions are not
taken by the parties by the agreed time, the aggrieved party can
bring an action in court to enforce the agreement. Basically,
this means that the issues in the original case are no longer
relevant in most instances, and the judge won’t look to see what
the agreement was about. The judge will merely note that there
is an agreement to do certain things and that a party has breached
the agreement, resulting in a court order for the party to perform,
or for the breaching party to pay money damages for not performing.
*This article was in my files, I did not write it. I would be happy to give author credit, but I don't know where this came from. I don't mean to plagiarize, I don't know who wrote this, but I think it is good information well worth sharing.